Lifecycle of a custom request

A custom request goes through different states throughout its lifecycle. 

These states match the statuses in request management.

Custom request lifecycle

  1. Draft (optional) — you draft a request manually, but decided not to create it yet
  2. Create – you create a request manually or a company customer creates one via your privacy center
  3. Collect info — Soveren collects relevant data automatically for the data sources with enabled automation, or you collect it manually for the non-automated data sources
    You review automatically retrieved data and uncheck irrelevant pieces
  4. Approve — Soveren adds reviewed data to data subject report. You add the data you collected manually; you approve and send the report to a data subject
  5. Done — you have completed a given request; you can view and refer to the request history anytime
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